Effective Date: February 1, 2026 Last Updated: May 1, 2026
BakersPro (“BakersPro,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. BakersPro is operated by or on behalf of Goldasdust Global Inc. and/or its related brands and companies, including HouseOfZeeva, where applicable.
This Privacy Policy explains how we collect, use, store, process, share, retain, transfer, and protect information when you use the BakersPro mobile application, website, and related services.
By using BakersPro, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
A. Account Information
When you create an account or sign in, we may collect:
Your name
Email address
Authentication information
Sign-in method details, such as email login, Google Sign-In, or Sign in with Apple
B. Business and App Usage Information
When you use BakersPro, we may collect and store information you enter into the app, including:
Business name and profile details
Ingredients, recipes, and pricing information
Labour, overhead, and profit settings
Customer names, phone numbers, email addresses, and delivery details
Order requests, invoices, and payment-related records
Customer notes, event dates, reminders, and related order-management details
Other data you choose to enter into the app
C. Uploaded Content
If you upload files or images, including order inspiration images, customer inspiration images, product images, or related business files, we may store and process those uploads as part of the service.
D. Device, Notification, and Technical Information
We may collect limited technical information needed to operate, secure, and improve the service, such as:
Device type
App version
Operating system
Basic diagnostic or crash information
Log and performance data
Device notification tokens, where notifications are enabled or supported
If you enable notifications, we may collect and use device notification tokens to send app-related alerts, such as order updates, payment confirmations, customer reminders, event reminders, account notices, or other service-related notifications. You can manage notification permissions through your device settings.
E. Payment and Subscription Information
Subscriptions and certain payments may be processed through third-party platforms such as Apple, Google, Stripe, RevenueCat, or other approved payment processors.
We may receive limited transaction, subscription, payment status, entitlement, billing, or renewal information needed to manage your account access, subscription status, and related payment workflows.
We do not directly store full payment card numbers. Payment details are processed by third-party payment providers according to their own terms and privacy practices.
F. Communication and Marketing Information
When you create an account, sign up, request support, subscribe, make a purchase, join a waitlist, respond to a survey, interact with emails, or otherwise communicate with us, we may collect and use your email address and related communication preferences.
This may include whether you have subscribed, unsubscribed, opened emails, clicked links, responded to messages, or interacted with communications sent by BakersPro or related Goldasdust Global Inc. / HouseOfZeeva brands.
2. How We Use Information
We use your information to:
Create and manage your account
Provide access to BakersPro features
Save and sync your business data
Process orders, invoices, subscriptions, and payment-related workflows
Manage trials, subscriptions, billing status, and account access
Send app-related alerts, reminders, confirmations, and service notifications where enabled
Provide customer support
Improve app performance, reliability, security, and user experience
Detect misuse, fraud, abuse, unauthorized activity, or technical issues
Comply with legal obligations
Enforce our terms, policies, and agreements
We may also use your email address and contact information to:
Send transactional messages, including account notices, receipts, access updates, billing notices, subscription notices, password or login information, payment confirmations, app updates, service notices, and support replies
Send marketing emails, promotional offers, educational content, product updates, feature announcements, tutorials, onboarding emails, win-back campaigns, discount offers, surveys, and other commercial electronic messages relating to BakersPro
Send marketing or promotional communications about products, services, programs, offers, or updates from related companies and brands within the Goldasdust Global Inc. / HouseOfZeeva family, where permitted by law or where you have provided consent
Understand engagement with our communications so we can improve our messaging, onboarding, customer support, and user experience
We will send marketing communications only where permitted by applicable law, including where we have your express consent or where implied consent applies. You may unsubscribe from marketing emails at any time.
3. Legal Bases for Processing Personal Information
Depending on your location and the type of information involved, we may collect, use, disclose, store, or otherwise process personal information based on one or more of the following legal bases:
To provide and operate BakersPro and perform our agreement with you
To create and manage your account
To process subscriptions, payments, entitlements, invoices, and related workflows
To respond to customer support requests
To comply with legal, tax, accounting, security, fraud-prevention, and regulatory obligations
With your consent, including for certain marketing communications where consent is required
For legitimate business purposes, such as improving BakersPro, maintaining security, preventing misuse, understanding app performance, and communicating with users, where permitted by applicable law
Where you direct us to process information, such as when you enter customer, order, invoice, recipe, pricing, or business data into the app
You may withdraw consent where processing is based on consent, subject to legal, contractual, billing, fraud-prevention, security, recordkeeping, and operational requirements.
4. Marketing Communications and Consent
By creating an account, signing up, purchasing, subscribing, joining a waitlist, requesting support, or otherwise providing your email address, you may receive service-related and transactional communications that are necessary for your account and use of BakersPro.
You may also receive marketing communications from BakersPro and related Goldasdust Global Inc. / HouseOfZeeva brands where permitted by law or where you have provided consent.
Marketing communications may include:
BakersPro product updates
Tutorials and educational content
Subscription offers
Promotions and discounts
Feature announcements
Customer onboarding emails
Win-back or reactivation emails
Surveys or feedback requests
Offers from related Goldasdust Global Inc. / HouseOfZeeva brands that may be relevant to bakers, baking businesses, cake decorators, or related users
You can unsubscribe from marketing emails at any time by using the unsubscribe link in the email or by contacting us at support@bakerspro.ca.
Unsubscribing from marketing emails does not stop important service-related or transactional communications, such as account notices, payment receipts, password resets, subscription notices, security alerts, app-access notices, or support messages.
5. How Information Is Shared
We do not sell your personal information.
We do not sell, rent, or share your email address with unaffiliated third parties for their own independent marketing purposes.
We may share information only in the following situations:
With service providers and infrastructure partners that help us operate, host, secure, support, and improve the app
With email marketing, customer communication, and automation providers that help us send transactional and marketing communications on behalf of BakersPro or related Goldasdust Global Inc. / HouseOfZeeva brands
With authentication, subscription, and payment providers as needed to support login, billing, subscriptions, entitlements, and payment workflows
With notification, analytics, diagnostic, hosting, database, or infrastructure providers used to operate and improve the service
With related companies, brands, or business units within Goldasdust Global Inc. / HouseOfZeeva for internal business, customer support, operational, analytics, and marketing purposes, where permitted by law
When required by law, legal process, court order, regulatory request, or government authority
To protect the rights, safety, security, and integrity of BakersPro, our users, our service providers, or others
To investigate or prevent fraud, misuse, unauthorized access, abuse, or security incidents
In connection with a merger, acquisition, sale, financing, restructuring, or transfer of all or part of the business
Any service providers that process personal information for us are expected to use that information only to provide services to us or as otherwise permitted by law.
6. User Content and Business Customer Data
BakersPro may allow you to store customer information, business records, order details, invoices, uploaded images, recipe details, ingredient records, pricing information, event dates, reminders, and other files or content.
You are responsible for ensuring that you have the right to upload, use, store, and manage any content or personal information you enter into the app.
If you enter information about your own customers, orders, invoices, delivery details, payment records, or business contacts into BakersPro, you are responsible for ensuring that you have the right to collect, use, store, and manage that information in the app, and for complying with any privacy obligations that apply to your business.
BakersPro does not use your stored customer list, customer order records, customer emails, customer phone numbers, or customer delivery details to independently market directly to your customers.
7. Sensitive Information
BakersPro is designed for baking-business management and is not intended for storing unnecessary sensitive personal information.
You should not upload or enter sensitive information unless it is necessary for your lawful use of the app. Sensitive information may include government identification numbers, financial account passwords, health information, children’s personal information, highly confidential records, or information you do not have the right to collect or store.
If you choose to enter sensitive information into BakersPro, you are responsible for ensuring that you have a lawful basis to do so and that your use complies with applicable laws.
8. Data Retention
We retain information for as long as needed to provide the service, maintain account functionality, send permitted communications, comply with legal obligations, resolve disputes, enforce agreements, prevent fraud or misuse, maintain security, and support legitimate business operations.
If you delete your account or request deletion, we may delete or anonymize certain information, subject to legal, operational, fraud-prevention, billing, tax, dispute-resolution, security, unsubscribe-list, backup, audit, and recordkeeping requirements.
We may retain limited information needed to honour unsubscribe requests and maintain suppression records so we do not send marketing messages to users who have opted out.
9. Account Deletion
You may request deletion of your BakersPro account from within the app where the account deletion option is provided, or by contacting us at:
When you request deletion, we will delete or anonymize personal information associated with your account, except where we are required or permitted to retain certain information for legal, billing, fraud-prevention, security, tax, dispute-resolution, unsubscribe-list, backup, audit, or recordkeeping purposes.
Deleting your account may permanently remove access to your saved business data, recipes, ingredients, customers, orders, invoices, uploaded files, subscription-related app access, and other information associated with your account.
Deleting your account does not automatically cancel subscriptions managed through Apple, Google, Stripe, RevenueCat, or another payment provider. You may need to cancel your subscription through the applicable app store, payment provider, or billing platform.
10. Security
We use reasonable administrative, technical, and organizational safeguards to protect your information.
However, no system is completely secure, and we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your login credentials and for using secure devices and networks when accessing BakersPro.
11. International Use and Data Processing
BakersPro may be used in multiple countries. By using the service, you understand that your information may be stored, transferred, accessed, or processed in countries outside your own, where data protection laws may differ.
Where required by applicable law, we take reasonable steps to protect personal information when it is transferred, stored, accessed, or processed across borders.
Some of our service providers may operate outside your country, province, state, or region. Your information may therefore be subject to the laws of the jurisdictions where those service providers operate.
12. Children’s Privacy
BakersPro is intended for adults and business use. We do not knowingly collect personal information from children.
If you believe a child has provided personal information to us, please contact us at support@bakerspro.ca so we can take appropriate steps.
13. Your Choices and Privacy Rights
Depending on your location, you may have certain rights regarding your personal information. These may include the right to:
Request access to personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of certain personal information
Request restriction or objection to certain processing
Request portability of certain information, where applicable
Withdraw consent where processing is based on consent
Unsubscribe from marketing communications
Manage notification permissions through your device settings
Manage subscriptions through the applicable app store, payment provider, or billing platform
Request account deletion from within the app where available or by contacting us
Lodge a complaint with a privacy regulator or supervisory authority where applicable
Some rights may be limited by legal, billing, tax, fraud-prevention, security, dispute-resolution, technical, backup, audit, or recordkeeping requirements.
To make a privacy-related request, contact us at:
14. Third-Party Services
BakersPro may integrate with third-party services for sign-in, authentication, subscriptions, payments, analytics, hosting, database storage, notifications, diagnostics, infrastructure, email delivery, marketing automation, customer communication, or support functions.
These services may include Supabase for authentication, database, hosting, and backend services; RevenueCat for subscription entitlement management; Apple and Google for in-app purchase processing; Stripe for supported payment workflows; Firebase or similar notification services for device messaging; and notification, analytics, diagnostic, email, marketing, customer communication, or infrastructure providers used to operate and improve the app.
These third parties may process information according to their own terms and privacy policies where applicable.
15. App Store and Platform Privacy Disclosures
If BakersPro is downloaded through Apple App Store, Google Play, or another app platform, additional platform privacy disclosures, data safety labels, permissions, or terms may apply.
We aim to keep our app store privacy disclosures aligned with this Privacy Policy. However, app platforms may use their own categories, labels, definitions, and disclosure formats.
You should also review the privacy and data practices of Apple, Google, or any other platform used to download, subscribe to, or manage BakersPro.
16. Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we may update the effective date and provide notice where appropriate.
Your continued use of BakersPro after changes to this Privacy Policy means you accept the updated policy, to the extent permitted by applicable law.
17. Contact Us
If you have questions about this Privacy Policy or your information, contact us at:
Email: support@bakerspro.ca Website: https://bakerspro.ca/