BakersPro User Data Deletion Instructions
If you want your BakersPro account and associated data deleted, follow these steps:
1. Open the BakersPro app.
2. Sign in to your account.
3. Open the account menu on the Dashboard or subscription screen.
4. Select Delete Account.
5. Follow the on-screen confirmation steps to permanently delete your account.
Account deletion removes or anonymizes associated data, including the following, subject to the retained-record exceptions below:
- your BakersPro user profile
- pricing data
- ingredients
- recipes
- customers
- orders
- invoices
- quotes
- related business records stored in BakersPro
If you cannot access your account, you can request deletion by emailing:
Please include:
- the email address linked to your BakersPro account
- a short statement requesting account deletion
We may request verification of account ownership before processing the request.
Once verified, your deletion request will be processed in accordance with our account deletion procedures.
Retained records and exceptions
Certain information may be retained where required or permitted for legal, billing, tax, fraud-prevention, security, dispute-resolution, backup, audit, unsubscribe-list or recordkeeping purposes, as explained in the Privacy Policy. This may include issued invoices and payment records. There is no promise that all account data is automatically deleted within 90 days.
Free Plan content availability is separate from account deletion. New Free Plan business content and uploads have a 30-day window. Active Premium protects Free-origin content; a fresh 30-day window starts if Premium ends. Paid-origin content and financial records keep their existing retention rules.
Deleting your BakersPro account does not cancel a store subscription. Manage cancellation through the store or billing provider.
Delete selected data without closing your account
To request deletion of selected data while keeping your BakersPro account open, email support@bakerspro.ca. Include the email address linked to your account and identify the data you want deleted. We verify account ownership before processing requests and explain any records that must be retained under this policy. Do not send passwords or full payment card details.